Privacy Statement

Updated: August 25, 2020

Information about Privacy on GoEasyPrinting

GoEasyPrinting, Inc. DBA GoEasyPrinting (“GoEasyPrinting”) is committed to protecting your privacy. This notice describes our privacy policy. By visiting GoEasyPrinting.com, you accept that practices that are described in this Privacy Notice. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy statement only applies to GoEasyPrinting.com and GoEasyPrinting.com; it does not apply to other online or offline sites, products or services. Please read the complete GoEasyPrinting privacy statement.

Collection of your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before entering a contest, ordering e-mail newsletters, joining a limited-access premium site, signing up for an event or training, or when purchasing and/or registering GoEasyPrinting products. Personal information collected by GoEasyPrinting often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.

We may use your personal information to contact you with newsletters, marketing or promotional material and other information that may be of interest to you. You may opt out from receiving email communications by clicking on the UNSUBSCRIBE link provided in the emails we send or through your GoEasyPrinting account by unchecking the Receive Promotions option.

You will automatically be opted-in when creating a new account or during the checkout process. However, you will have the option to opt-out from receiving promotional emails by un-checking the subscription box on the given page.

For example, if you choose a service or transaction that requires payment, such as making a purchase in the “Shop” area of the website, we will request personal information necessary for billing and/or shipping, such as: name, address, telephone number, and credit card number.

When you buy a new product, we may ask you to register your purchase electronically. We keep this registration information on file with any information you’ve already given us on previous visits to our website.

GoEasyPrinting also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of GoEasyPrinting.

GoEasyPrinting also collects information about which pages our customers visit within GoEasyPrinting. This site visitation data is identified only by a unique ID number, and it is never linked with personal information.

Mobile: When you download and/or use apps created by GoEasyPrinting Inc. DBA GoEasyPrinting, we may receive information about your location and your mobile device, which includes a unique identifier that your device obtains. We may use this information to provide you with location-based and targeted services, including: advertising, search results, and other personalized content. You may turn off your location services if your mobile device allows it.

Use of your Personal Information

We use your personal information for the following purposes:
To ensure our site is relevant to your needs.
To deliver services, such as newsletters, which you request.
To alert you of product upgrades, special offers, updated information and other new services from GoEasyPrinting, if you so request.
To allow you access to limited-entry areas of our site, when appropriate.

We will merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of GoEasyPrinting, with your approval, we will combine site-visitation data with your personal information in order to provide you with personalized content. We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Control of your Personal Information

When you register or otherwise give us personal information, GoEasyPrinting will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

GoEasyPrinting may send out periodic e-mails informing you of product or service you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Access to your Personal Information

GoEasyPrinting will provide you with the means to ensure that your personal information is correct and current. If you register at GoEasyPrinting, you can review and edit your personal information under “My Account.” You will be asked to enter your username and password before viewing your personal information. Under “My Account”, you can view and edit personal information you have already given to GoEasyPrinting.

Security of your Personal Information

GoEasyPrinting is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Protection of Children’s Personal Information

GoEasyPrinting is a general audience site and does not knowingly collect any personal information from children.

Use of Cookies

When someone visits the site, a cookie is placed on the customer’s machine (if the customer accepts cookies). These cookies will tell GoEasyPrinting if this particular visitor has visited the website before. The cookies are used for the collection of data about website visits. One use of cookies is to assist in the collection of the site visitation statistics described above. Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to our website. These ads may appear on different websites on the Internet. You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page. You may opt out of a third party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Google Advertising opt-out page

Network Advertising Initiative opt-out page

Enforcement of this Privacy Policy

If you have questions regarding this statement, you should first contact GoEasyPrinting by e-mail.

Changes to this Statement

GoEasyPrinting will occasionally update this privacy statement. When we do, we will also revise the “last updated” date at the top of the privacy statement.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.